Use code MULTI15 for a 15% discount on 2 or more books.
Delivery methods and costs
Please note for all delivery methods, production takes 4 full working days before your order is dispatched. The day you place your order is day zero, unless you place your order before 9am.
The following are for information only. Options with the correct costs for your order will be presented at check-out.
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UK delivery methods and costs |
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Standard delivery |
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Royal Mail 1st class next day tracked (up to 3 books) |
£5.00 |
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DPD tracked next day (up to 15Kg) |
£7.00 |
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Europe and EU delivery methods and costs |
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Standard delivery |
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Royal Mail tracked 3-5 days (single book) |
£14.82 |
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Royal Mail tracked 3-5 days (2 books) |
£16.80 |
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Royal Mail tracked 3-5 days (3 books) |
£18.36 |
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Courier – DPD up to 30Kg, 1-4 days depending on country Austria, Ireland, Belgium, Denmark, France, Germany, Luxembourg, Netherlands |
£14.82 - £18.93 |
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Courier DPD up to 30 Kg, 3-5 days, Croatia, Czech Republic, Estonia, Finland, Italy, Poland, Slovakia, Spain, Sweden |
£22.31 - £28.91 |
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Courier up to 30Kg 3-7 days, Bosnia, Bulgaria, Greece, Hungary, Iceland, Latvia, Lithuania, Norway, Romania, Serbia, Switzerland |
£40.47 - £67.97 |
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North America delivery methods and costs |
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UPS Surepost 2-7 days, up to 2 books |
US$12.00 |
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Rest of world delivery methods and costs |
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Tracked services |
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Tracked 6-7 days |
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Royal Mail tracked to 1.5Kg (2 books) |
£34.80 |
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Royal Mail tracked to 2Kg (3 books) |
£37.80 |
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Cancellation and returns
As the products we sell are personalised, we do not accept returns. If you are not completely satisfied with your order, please let us know within seven days of receiving the parcel. Please email admin@sensitivematters.net with clear photos if relevant, as this will help us to find a solution for you as quickly as possible.